Shipping policy
SHIPPING WITHIN NEW ZEALAND
SHIPPING OPTION |
APPROXIMATE DELIVERY TIME FRAME(once parcel is shipped, excludes weekends & public holidays) |
COST |
STANDARD SHIPPING - NZ POST |
Auckland - overnight delivery North Island - 1 to 2 business days South Island - 1 to 2 bsuiness days (2 days for larger parcels) Rural addresses - will take longer than the above stated timeframes Delivery will take longer during public holidays & sale periods. |
FREE for orders over $70 NZD (excluding bulky & heavy items) Orders under $70 - $5.00 NZD (non signature), $6.00 (signature required) |
EVENING EXPESS AUCKLAND & WELLINGTON - NZ POST |
Auckland - order before 2:30pm for same day evening delivery Evening Express is avilable Monday to Friday (excluding public holidays) and your order will be delivered between 6-9pm that evening. |
Auckland - $13.00 NZD Wellington - $18.00 NZD |
SOUTH ISLAND OVERNIGHT |
Order before 3:00pm for delivery overnight Monday to Friday. Excluding weekends and public holidays (rural addresses will take longer). If you place an order after 3pm on Thursday, your order would be delivered the following Monday. |
$15.00 NZD |
PRIORITY DISPATCH - JUMP THE QUEUE |
Your order will be prioritised by a dedicated team member for packing and dispatch in record time. This option is great during sale and holiday periods!
|
$10.00 NZD |
CLICK & COLLECT AUCKLAND |
1- 4 Business Days |
FREE |
BULKY ITEMS EG FITNESS EQUIPMENT OR LARGE ORDERS - SHIPPED VIA FREIGHT FORWARDER |
1-2 weeks via truck Unfortunately as these are manual bookings it is not always possible to provide tracking numbers. If you require an update on the shipment of a bulky item, please contact u with your order number. |
Freight charge based on weight and delivery location - prices displayed at checkout |
SHIPPING WITHIN AUSTRALIA
SHIPPING OPTION |
DELIVERY TIME |
COST |
STANDARD SHIPPING - NZ POST/AUSTRALIA POST |
3 - 8 business days |
$15 NZD per 10kgs (maximum 20kgs) |
SHIPPING DURING SALES PERIODS & PUBLIC HOLIDAYS
If you make a purchase during one of our sales or over holiday periods, firstly thank you! Please understand, due to high demand it is highly likely there will be dispatch delays of 2-3 working days + shipping time. We strongly suggest you upgrade your shipping at checkout if you need your order in a hurry. Unfortunately, once your order is placed we cannot change the shipping method.
RETURNS
Please refer to our returns policy for all returns (faulty, damaged, incorrect items, change of mind).
SHIPPING FAQS
Our refer to our shipping FAQs for any questions regarding dispatch, shipping options and delivery.
Neither Courier Post nor NZ Muscle is liable for parcels that are stolen, damaged or lost after delivery. Select non-signature at your own risk.