How Laybuy works.

Pay it in 6 weekly automatic payments, interest free. Easy.

Pay by Laybuy.

Proceed to checkout. Select Laybuy as your payment method.

Complete order.

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Select schedule.

Choose your payment day. View your schedule and select pay now.

You’re done.

Your items are on their way. Payments will be taken automatically each week.

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Shipping within New Zealand
Shipping Option
Delivery Time
Cost
Standard Shipping - NZ Post
 Auckland - overnight delivery
North Island - 1 to 2 days 
South Island - 1 to 2 days (2 days for larger parcels) 
Rural addresses - will take longer than the above stated timeframes 

Delivery will take longer during public holidays & sale periods

 FREE for orders over $70 NZD (excluding bulky & heavy items)

Orders under $70 - $3.99 NZD
Evening Expess Auckland & Wellington - NZ Post

Auckland - order before 2:30pm for same day evening delivery
Wellington - order before 10:30am for same day evening delivery

Evening Express is avilable Monday to Friday (excluding public holidays) and your order will be delivered between 6-9pm that evening. 
Auckland - $13.00 NZD
Wellington - $18.00 NZD
South Island Overnight 
Order before 3:00pm for delivery overnight Monday to Friday.
Excluding weekends and public holidays (rural addresses will take longer).

If you place an order after 3pm on Thursday, your order would be delivered the following Monday.

 $15.00 NZD
Priority Dispatch - jump the queue

Your order will be prioritised by a dedicated team member for packing and dispatch in record time. This option is great during sale and holiday periods!

Please note, delivery is via NZ Post Standard Shipping - signature required, this is not express shipping.

 

 $10.00 NZD
Click & Collect Auckland 

1- 4 Business Days

NZ Muscle Corner Shop 263/269 Queen Street, Auckland CBD - 7 days

NZ Muscle HQ 58 Apollo Drive, Rosedale, Auckland - Monday to Friday between 10am-5pm (excluding public holidays)

 FREE
Bulky Items eg fitness equipment or large orders - shipped via Freight Forwarder

1-2 weeks via truck

Unfortunately as these are manual bookings it is not always possible to provide tracking numbers. If you require an update on the shipment of a bulky item, please contact u with your order number.

 
 Freight charge based on weight and delivery location - prices displayed at checkout

Shipping within Australia
Shipping Option
Delivery Time
Cost
Standard Shipping - NZ Post/Australia Post

3 - 8 working days
$15 NZD per 10kgs (maximum 20kgs)

 

 

SHIPPING DURING SALES PERIODS & PUBLIC HOLIDAYS

If you make a purchase during one of our sales or over holiday periods, firstly thank you! Please understand, due to high demand it is highly likely there will be dispatch delays of 2-3 working days + shipping time. We strongly suggest you upgrade your shipping at checkout if you need your order in a hurry. Unfortunately, once your order is placed we cannot change the shipping method. 

RETURNS

Please refer to our returns policy for all returns (faulty, damaged, incorrect items, change of mind).

SHIPPING FAQS

Our refer to our shipping FAQs for any questions regarding dispatch, shipping options and delivery.

Neither Courier Post nor NZ Muscle is liable for parcels that are stolen, damaged or lost after delivery. Select non-signature at your own risk.

 

 

Need Assistance?

We're here to help, Monday to Friday 8am - 5pm. Excludes public holidays.

[email protected]